FAQ

The most reliable way is to walk through your home with your moving coordinator and list every room and major item. Vague estimates based on square footage alone tend to miss furniture volume, floor count, and access challenges. A detailed walkthrough — even virtually — produces a far more accurate number.

Local moves are typically billed hourly based on crew size and truck capacity. Long-distance moves are priced by total weight and mileage, plus any additional services like packing or storage. Your coordinator will explain which pricing model applies to your specific route before you commit.

Wrap each piece individually in packing paper or bubble wrap, then layer them vertically in a sturdy box — standing plates upright reduces breakage risk significantly. Fill any empty space with padding so nothing shifts during transit. Label the box “Fragile” on all sides and mark the top clearly.

Professional packing saves considerable time, reduces the risk of damage, and often speeds up the actual move since crews can load packed boxes faster. If you have delicate items, a large volume of belongings, or a tight timeline, professional packing is usually worth the added cost.

Valuation coverage is a moving industry term for the liability protection carriers offer. Basic coverage — included at no charge — pays a fixed amount per pound regardless of item value. Full-value protection covers repair or replacement at current market value. Standard homeowner’s insurance may also cover items in transit, so check your policy before moving day.

Plants are sensitive to temperature changes and confined spaces. Water them two days before the move — not the day of — to reduce soil moisture and weight. Keep them in your personal vehicle rather than the moving truck, and avoid leaving them in a closed car in extreme heat or cold.

Lightweight clothing in smaller dressers is generally fine to leave in place if the piece is structurally solid. Heavier items like jeans, sweaters, or shoes should be removed. Your moving crew may remove drawers entirely during transport and reinstall them at the destination to reduce risk of warping or damage.

Start using up pantry items and frozen food at least two weeks before your move date. Anything perishable should be consumed, donated to a neighbor, or discarded — movers cannot transport open food containers or anything that could spoil in transit. Non-perishable canned goods can be packed and moved normally.

The original box is always the safest option. If you no longer have it, wrap the screen in moving blankets and place it upright — never flat — in the truck. Flat-panel screens can crack under their own weight if laid horizontally, especially over long distances or rough road surfaces.

Let your moving company know as early as possible. Most providers can arrange short-term storage at a nearby facility and deliver your belongings once the property is ready. It’s worth asking about this option when you book so a contingency plan is in place before moving day arrives.

Arrange for someone to look after young children on moving day itself so they stay safe and out of the work area. In the days before the move, involve them in packing their own rooms to give them a sense of participation. Set up their bedroom first at the new home so they have a familiar, comfortable space as quickly as possible.

Write the destination room on every side of the box — not just the top — so movers can read it regardless of how it’s stacked. Include a brief description of contents and mark fragile boxes clearly. Color-coded labels by room speed up unloading significantly, especially in larger homes.

Back up all data before the move begins. Pack monitors in their original boxes or use dedicated electronics boxes with foam inserts. Cable-label every cord before disconnecting, and keep small peripherals and accessories in sealed zip bags taped to the corresponding device. Servers and networking equipment should always ride in a climate-controlled environment.

Tipping is not required but is a widely appreciated gesture for good work. A common range is $20–$50 per mover for a standard local move, and more for particularly demanding jobs involving stairs, heavy items, or long hours. Cash is preferred and given directly to each crew member at the end of the job.

Professional crews use floor runners, corner guards, and door jamb protectors as standard practice. Ask your coordinator in advance if your home has hardwood floors, tile, or other surfaces that require extra care — we carry protective materials on every truck and apply them before any items are moved inside.

Once the truck departs, any items remaining at the old address become your responsibility. Do a complete walkthrough of every room — including closets, cabinets, attic, garage, and outdoor areas — before the crew leaves. Keep a checklist of items being transported so nothing is accidentally left behind.

File a change of address with USPS online or at your local post office — mail forwarding typically begins within a week. Update your address with your bank, employer, insurance providers, subscriptions, and any government agencies such as the DMV and the IRS. New York State requires updating your driver’s license address within 10 days of moving.